“We are thrilled with your
online support ticketing system.
I think it is a brilliant help desk software second to none."
Bill Campbell Vector MFG
Powerful Help Desk Solution
Simplify
your support procedures
Track
issues to ensure resolution in the appropriate
amount of time
Review
closed ticket to monitor the effectiveness
of your team
Improve
customers support resolution
Support Management, Trouble Ticket
& Help Desk
Efficiently track, route and resolve
issues with Full Spectrum CRM ticket management. Powered
by a flexible workflow engine, Ticket can be customized
to the unique needs of your organization. Whether you
require your system to allow support reps to track the
status and manage the progress of every trouble ticket,
or a customer service solution that allows your end users
to submit and track their own support requests through
the support portal, Trouble ticket software can meet your
needs.
Customize Ticket
Structure and Forms
Customize
trouble ticket software to the needs of your end users.
Attach
links, screen shots, and files to tickets to assist in
explanations of trouble tickets
Use an
unlimited number of folders to maximize organization and
efficiency
Mobile
Help Desk ... Track clients
support needs from any internet connect with any device. Allow
you field service staff to monitor service tickets, update and
respond to clients. Mobile help desk allows your organization
to be more flexible and respond when needed. Full Spectrum Mobile
works with any smart phone or PDA from any wireless entry point.
Read More...
Great Prices and
Superior Support ...
Prices are based number of actual trouble
ticket support staff and not the number of tickets or clients.
Our support is $50 per month for 3 users and no limits on
number of tickets. Full Spectrum provides superior service
to our customers and we offer 6 ways to get your questions
answered about Full Spectrum Help Desk Software.
Read more...
