Pricing Trouble Ticket

Trouble Ticket & Help Desk Software

Contact Details

Trouble Ticket & Help Desk
Post Office Box 630266
Miami, Florida 35168-0217
Phone: (207) 466-8162

You can talk with us now at 877-633-9536 #306

You can Chat online now

You can ask a question of expert click here

PRICING

Pricing With Support Model

Full Spectrum believes a "Customer Relationship Management" company should provide Superior Service when dealing with its own customers.

We offer a choice of month-to-month service or save money with Quarterly contract. Full Spectrum offers a flexible month-to-month plan that allows you to stop at any time as well as a value plan that offers savings in exchange for a quarterly commitment. Most others software vendors require a 12-month contract and may even require you to pay for your entire contract up-front. We believe shorter contracts, keeps Full Spectrum constantly earning your business.

Full Spectrum provides free support via 6 methods which are automatically included as Standard Support level for technical issue resolution by email, online chat, support forums, manuals and FAQ sections of the site. You will probably never need to buy any customer support but if you do our telephone support is available via contract or per incident.

Full Spectrum Contract Pricing:

All contracts are quarterly accounts and based on a minimum of 3 users:

3 – 5 users	$15 per month per user (3 user minimum)
6– 10 users	$15 per month the first 5 users and $8 additional per user to 10 users.
Additional users	$15 per month the first 5 users and $8 additional for the next 5 users and $4 per user thereafter

Examples of quarterly contract pricing

5 users costs	$75 per month	$15 per person per month
10 users costs	$115 per month	Next 5 users add $8 per user / month
20 users costs	$155 per month	Nex 10 to 20 users add $8 per user / month

Examples of quarterly contract pricing

1 users	$30 per month	Quarterly Contract pricing $15 per month save $15 per month
2 users	$36 per month	Quarterly Contract pricing $30 per month save $6 per month
3 users	$54 per month	Quarterly Contract pricing $45 per month save $9 per month
4 users	$72 per month	Quarterly Contract pricing $60 per month save $12 per month
5 users	$90 per month	Quarterly Contract pricing $75 per month save $15 per month
6 - 10 users	$12 per month per user	Contract pricing would save you money
11 + users	$9 per month per user	Contract pricing would save you money

There is a 3-user minimum, on our quarterly subscription contracts. All Full Spectrum sessions are fully SSL encrypted, using a standard Full Spectrum certificate. Full Spectrum contracts includes all software updates, service and a 99.7 uptime guarantee. This guarantee can be viewed here. (link to Uptime guarantee) Full Spectrum has 99.97% uptime guaranteed, and will give you a rebate if we do not hit at least 99.7% uptime. This is in print, guaranteed, for every single customer in our quarterly programs (click here to view). Sure, technology glitches can happen, but you trust us with your business and we take that trust seriously.

Full Spectrum for Corporations

Designed to address the security and integration needs of large Corporations, Full Spectrum for Corporations offers a competitive and comprehensive pricing structure. Full Spectrum would be placed on your server with your URL to be either hosted in your offices or at another hosting facility. For more information on Full Spectrum for Corporations pricing, click here

Terms & Conditions click here