Help Desk accessible from Mobile devices is the perfect complement to the mobile support staff. Accessible via any web-enabled phone, I Phone or PDA, this software allows those in the field quick, convenient access to their data while not in the office. By utilizing a web application that ties directly into the core database, Help Desk Mobile Module allows user's access to all data. From help Desk to Trouble Tickets to contacts to accounts to customer's historical files, past email and calendar, a person in the field with access to Help Desk Mobile Module will have the capability of retrieving and working without waiting to update the records in the office. One new features which is add on cost is the invoicing module that allows the mobile staff member to access and invoice customer.

Benefits

	Improve productivity from mobile access
	Connection for any I Phone or PDA
	Work online and update information real time
	Mobil functions standard for no additional charge

Full Spectrum is the only software that allows all PDA's and I Phones to display the data in usable form. This separates Full Spectrum for the rest of the industry by allowing sales, lead information and Trouble Ticket & Help Desk information to be viewed from any smart phone or PDA for NO ADDITONAL COST.

Standard features on all Full Spectrum systems.

• We offer wireless and PDA access that is hassle-free so you can continue to work away from the office. These mobile solutions translate to less downtime and greater productivity.
  
• One of the key features of Mobile Module is its seamless integration with software. As a user of Full Spectrum, the information entered in the main sections (leads, accounts, contacts) as well as items that are scheduled via the calendar, will all be available when utilizing Mobile module. This truly creates a situation where the workforce can be informed anywhere.
  
• Because Mobile module is web-based, any device that has access to the internet can become a portal into your software information. Traditional smart phones and PDA's make an excellent medium for accessing Mobile module due to the screen resizing which fits the data on any screen properly.