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| Contact
Details |
Full Spectrum
CRM
6301 NW 5th Way Suite 4500
Fort Lauderdale, FL 33309
1-877-633-9536 x 6 |
You
can talk with us now at 877-633-9536 #6
You can Chat online now
You
can talk with us later click
here
You can ask a question of CRM expert click
here
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| Customization
Services |
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If the customization
are not available by administrator tools then we would suggest
that you speak with a Full Spectrum CRM Expert. Our experts
will be able to assist you with any customization request or
other software integration into our software. This is chargeable
service at $75 per hour.
Reporting Tools Customization
Full Spectrum CRM reporting turns data into actionable information.
Managers can monitor business performance across customer segments,
marketing campaigns, sales, leads and customer support. Charts
can be customized to meet the individual roles of users or to
track key elements across the organization. Managers can drill
down and explore the information that develops these charts.
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| Benefits: |
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Segment
prospects and customers in chart view. Determined by attributes
each has. |
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Benchmark campaigns to measure performance |
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Analyze sales |
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Monitor marketing campaigns |
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Monitor
support and financial functions. |
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Define
what information is important to your role and to the
business. View charts that monitor the progress of key
business drivers. |
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See
your personalized sales information on your Sugar Suite
homepage when you log-in each morning |
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See information as it happens with real-time dashboards
of sales performance. |
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Monitor
how issues are resolved in your organization and identify
process improvements for issue priority and escalation
definitions. |
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Track
resolution times across accounts and representatives and
define reminders to ensure incidents are handled quickly |
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"One-size-fits-all"
solutions, do not work in information management and business
intelligence. Our seasoned professionals will review your objectives,
identify the challenges unique to your company, and determine
what information you need to track to effectively manage your
customer and sales information.
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| Demo: |
| We guide you
thru the Full Spectrum CRM tools and show you how we could adapt
these tools to your business processes: |
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Mailings
( mail, email) Meetings calendars functions |
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Prospects tracking, Sales leads and marketing tracking
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Sales modules follows leads and existing customer |
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Opportunities % chance of closing new business |
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Customers
Account details |
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Support,
Trouble Ticket |
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Financial
Account management, Invoicing |
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Dashboards |
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Staff
management |
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Mobile Capabilities |
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